Effective Date: 22 August 2024
We strive to provide high-quality services and customer satisfaction. However, we understand that circumstances may arise where you may need to request a refund. This Refund Policy outlines the conditions under which refunds may be granted.
Refunds are granted under the following conditions:
Service Not Delivered: If a service you paid for has not been delivered within the agreed timeframe, you may request a full refund.
Service Dissatisfaction: If you are not satisfied with the quality of the service provided, you must notify us within [Insert Number] days of service completion. We will review your case and may issue a partial or full refund based on the findings.
Change of Mind: Refunds will not be granted for services that have already been delivered or are in progress, except under exceptional circumstances.
To request a refund, please follow these steps:
Contact Us: Reach out to us via [Insert Email Address] with your refund request, including the details of the service and the reason for the refund.
Review: We will review your request and respond within [Insert Number] business days.
Decision: If your refund is approved, the amount will be credited back to your original method of payment within [Insert Number] business days.
The following services are non-refundable:
Consultation Fees: Fees paid for consultation services are non-refundable once the consultation has taken place.
Digital Products: Any digital products or downloadable content purchased through the website are non-refundable.
If you initiate a chargeback with your credit card company without first contacting us to resolve the issue, we reserve the right to dispute the chargeback and deny any refunds.
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated effective date.
For any questions or concerns regarding this Refund Policy, please contact us at: